Return & Exchange Policy
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Effective Date: 01/06/2024
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Thank you for choosing Stylara. We strive to provide high-quality products and excellent customer service. Please review our return and exchange policy carefully before making a purchase.
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1. Damaged Products:
If you receive a damaged product, we sincerely apologize for any inconvenience caused. In the event of a damaged product, we offer a replacement at no additional cost. Please follow these steps to request a replacement:
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Take clear pictures of the damaged product, including the packaging.
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Send an email to info.stylara@gmail.com within 3 days of receiving the damaged product.
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Attach the pictures and provide your order number, name, and contact information.
Our customer support team will review your request and guide you through the replacement process. Please do not return the damaged product without contacting us first.
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2. Non-Returnable Items:
We do not accept returns for products that are not damaged. Due to the nature of our products, we cannot process refunds for items that have been opened or used. Please ensure that you are satisfied with your selection before opening the product.
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3. Refund Process:
Refunds will only be issued in the case of damaged products that cannot be replaced. Once your request is approved, we will initiate the refund to your original method of payment. Please allow 7-10 days for the refund to be processed.
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4. Contact Information:
If you have any questions or concerns regarding our refund policy, please contact our customer support team at info.stylara@gmail.com or +91 88500 53273.
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Stylara reserves the right to update or modify this refund policy at any time without prior notice. Please refer to our website for the most up-to-date information.
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Thank you for choosing Stylara. We appreciate your understanding and cooperation.